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We welcome you to the Western Robotics Ltd. Web Site. At Western Robotics, your privacy and the protection of your personal information is handled with great regard. The following text will inform you on how we use and manage the information collected at our site.


Web Site Visits

Each time you visit Western Robotics Web Site, our server automatically recognizes and logs your IP address. An IP address is basically the address of the computer making a request to our web server. No personal information or detail is obtained in this data interchange -a visitor’s browser is not designed to provide this information.

At Western Robotics, logged IP addresses are periodically reviewed and analyzed in an effort to monitor, maintain, and effectively improve our Web site. This information is retained for no other purpose and is not shared outside Western Robotics.

During a Web site visit, we may ask a customer for contact information (email address, telephone number, fax number and addresses for shipping/billing). This information is collected on a voluntary basis —and only with customer approval.

The Western Robotics Web site contains links to other web sites. Western Robotics does not control or take responsibility for personal information collected on these sites nor is Western Robotics responsible for the accuracy or the content of these sites.


Customer Information

Once you make a purchase or request for other information from Western Robotics, your name, shipping/mailing address, telephone number, email address and fax number are included in our customer file. This information is used to ensure a quick, efficient flow of products and services to you. This information may also be used for other purposes as outlined below.


Email Addresses

Email addresses may be used to communicate information of interest to you about Western Robotics. This includes Order Shipment/Tracking Information, Service Change Information or other Western Robotics promotional emails. Emails may be sent by Western Robotics or an authorized agent working for Western Robotics. All authorized agents operate with a confidentiality agreement. Email addresses are never rented, sold or traded to third parties.


Web Site Security

Browsers that support the SSL encryption technology are called secure browsers. Online orders to RobotXpress must be placed from a secure browser. Your browser will automatically enter the secure mode when you make purchases.

Western Robotics is not liable or responsible for any loss or damage resulting from the use of a browser that is not secure.


Contact Information


Please contact us if you have any questions, concerns or comments.

Western Robotics Ltd.

#215-12837 76 Avenue

Surrey, BC, V3W-2V3, Canada

Phone: 778-565-1332



Note: We reserve the right to make changes to our privacy policy at any time without prior notification 

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